.vn-support-search{width:100%;margin-bottom:16px}.vn-guide-grid{display:grid;gap:10px}.vn-guide{border:1px solid rgba(255,255,255,.09);background:#090c12;border-radius:9px;overflow:hidden}.vn-guide summary{cursor:pointer;padding:14px 16px;color:#f1f3f8;font-weight:850;font-size:12px;text-transform:uppercase;letter-spacing:.05em}.vn-guide>div{border-top:1px solid rgba(255,255,255,.07);padding:14px 16px;color:#aeb6c7;font-size:12px;line-height:1.65}.vn-guide h3{color:#fff;margin:8px 0 3px;font-size:12px}.vn-guide p{margin:0 0 10px}.vn-support-layout{display:grid;grid-template-columns:minmax(280px,380px) minmax(0,1fr);gap:18px;margin-top:18px}.vn-ticket-list-item{width:100%;display:flex;justify-content:space-between;gap:12px;align-items:center;text-align:left;border:1px solid rgba(255,255,255,.08);border-radius:9px;background:#090c12;color:#fff;padding:11px;margin-bottom:8px;cursor:pointer}.vn-ticket-list-item:hover,.vn-ticket-list-item.is-active{border-color:rgba(181,44,255,.55);background:#10131c}.vn-ticket-list-item strong,.vn-ticket-list-item small{display:block}.vn-ticket-list-item strong{font-size:11px}.vn-ticket-list-item small{color:#828da1;font-size:9px;margin-top:4px}.vn-ticket-tags{display:flex;gap:5px;flex-wrap:wrap;justify-content:flex-end}.vn-ticket-tags b{font-size:8px;text-transform:uppercase;padding:4px 6px;border-radius:999px;background:#171c27;color:#b8c0ce}.vn-ticket-tags .is-urgent,.vn-ticket-tags .is-high{color:#fff;background:#5c1734}.vn-ticket-thread{min-height:360px;max-height:600px;overflow:auto;display:flex;flex-direction:column;gap:12px}.vn-ticket-empty{margin:auto;color:#7d8799;font-size:11px}.vn-ticket-message{border:1px solid rgba(255,255,255,.08);background:#0a0e14;border-radius:10px;padding:11px}.vn-ticket-message.is-staff{border-color:rgba(181,44,255,.25);background:#100d17}.vn-ticket-message-head{display:grid;grid-template-columns:30px auto auto 1fr;gap:8px;align-items:center}.vn-ticket-message-head img{width:30px;height:30px;border-radius:50%;object-fit:cover}.vn-ticket-message-head strong{font-size:11px}.vn-ticket-message-head span{font-size:7px;padding:3px 5px;border-radius:999px;background:#202634;color:#b9c1cf}.vn-ticket-message-head time{text-align:right;font-size:8px;color:#6f7a8d}.vn-ticket-message-body{white-space:pre-wrap;overflow-wrap:anywhere;padding:10px 0 2px;color:#dce1ea;font-size:12px;line-height:1.55}.vn-ticket-reply{border-top:1px solid rgba(255,255,255,.08);padding-top:14px;margin-top:14px}.vn-ticket-reply textarea,.vn-ticket-form textarea{width:100%;resize:vertical}.vn-ticket-status-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.vn-support-modal{position:fixed;inset:0;z-index:3000;background:rgba(0,0,0,.75);display:grid;place-items:center;padding:18px}.vn-support-modal[hidden]{display:none}.vn-support-modal-card{width:min(720px,100%);max-height:90vh;overflow:auto;border:1px solid #343b4c;border-radius:12px;background:#090c12;box-shadow:0 30px 90px rgba(0,0,0,.7)}.vn-modal-close{border:0;background:none;color:#fff;font-size:24px;cursor:pointer}.vn-ticket-form{display:grid;gap:13px}.vn-ticket-form label{display:grid;gap:6px;color:#aeb6c7;font-size:10px;font-weight:700;text-transform:uppercase}.vn-ticket-form-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}.vn-ticket-form input,.vn-ticket-form select,.vn-ticket-form textarea,#ticketQueueStatus{background:#080b11;border:1px solid #313846;color:#eef1f7;border-radius:7px;padding:10px}.vn-nav-avatar{width:30px;height:30px;border-radius:50%;object-fit:cover;margin-right:7px}@media(max-width:900px){.vn-support-layout{grid-template-columns:1fr}.vn-ticket-form-row{grid-template-columns:1fr}.vn-ticket-thread{max-height:480px}.vn-ticket-message-head{grid-template-columns:30px auto auto}.vn-ticket-message-head time{grid-column:2/-1;text-align:left}}

/* VN_SUPPORT_UI_V5140 */
.vn-support-search{box-sizing:border-box;width:100%;min-height:44px;margin:0 0 16px;padding:11px 14px;border:1px solid #313846;border-radius:8px;background:#080b11;color:#eef1f7;font:inherit;font-size:12px;outline:none;box-shadow:inset 0 1px 0 rgba(255,255,255,.02);transition:border-color .18s,box-shadow .18s,background .18s}.vn-support-search::placeholder{color:#707b8e}.vn-support-search:hover{border-color:#444d60}.vn-support-search:focus{border-color:#b52cff;background:#0b0f17;box-shadow:0 0 0 3px rgba(181,44,255,.12),0 0 22px rgba(181,44,255,.08)}
.vn-live-support-card{margin-top:18px}.vn-live-state{font-size:9px;font-weight:850;text-transform:uppercase;letter-spacing:.08em;color:#80899a;padding:6px 8px;border-radius:999px;border:1px solid #2d3442;background:#090c12}.vn-live-state.is-online{color:#78f2ad;border-color:rgba(48,226,126,.34);background:rgba(24,116,67,.12)}.vn-live-copy{max-width:850px;color:#aeb6c7;font-size:12px;line-height:1.65;margin:0 0 14px}.vn-live-layout{display:grid;grid-template-columns:minmax(240px,340px) minmax(0,1fr);gap:16px}.vn-live-queue{max-height:560px;overflow:auto}.vn-live-queue-item{width:100%;display:flex;align-items:center;justify-content:space-between;gap:10px;margin:0 0 8px;padding:11px;border:1px solid #262d3a;border-radius:8px;background:#090c12;color:#eef1f7;text-align:left;cursor:pointer}.vn-live-queue-item:hover,.vn-live-queue-item.is-active{border-color:#b52cff;background:#11131c}.vn-live-queue-item strong,.vn-live-queue-item small{display:block}.vn-live-queue-item small{margin-top:3px;color:#7f899b;font-size:9px}.vn-live-queue-item>b{font-size:8px;color:#ca99ff}.vn-live-chat-pane{border:1px solid #272e3c;border-radius:10px;background:#070a0f;overflow:hidden;min-height:280px}.vn-live-chat-pane[hidden]{display:none}.vn-live-chat-head{min-height:56px;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:11px 14px;border-bottom:1px solid #202633;background:#0b0e15}.vn-live-chat-head strong,.vn-live-chat-head small{display:block}.vn-live-chat-head strong{font-size:12px}.vn-live-chat-head small{margin-top:3px;color:#7e899a;font-size:9px}.vn-live-lock{font-size:9px;font-weight:850;color:#8cf2b4}.vn-live-messages{height:360px;overflow:auto;padding:14px;display:flex;flex-direction:column;gap:8px}.vn-live-composer{padding:12px;border-top:1px solid #202633}.vn-live-composer textarea{box-sizing:border-box;width:100%;resize:vertical;background:#080b11;border:1px solid #313846;color:#eef1f7;border-radius:8px;padding:10px}.vn-live-actions{display:flex;gap:8px;flex-wrap:wrap;padding:0 12px 12px}.vn-live-chat-pane .vn-message-row{display:flex}.vn-live-chat-pane .vn-message-row.is-mine{justify-content:flex-end}.vn-live-chat-pane .vn-message-bubble{max-width:min(78%,620px);padding:9px 11px;border:1px solid #2b3342;border-radius:10px;background:#111620}.vn-live-chat-pane .is-mine .vn-message-bubble{border-color:rgba(181,44,255,.38);background:#1a1022}.vn-live-chat-pane .vn-message-text{white-space:pre-wrap;overflow-wrap:anywhere;color:#eef1f7;font-size:12px;line-height:1.5}.vn-live-chat-pane .vn-message-bubble small{display:block;margin-top:5px;color:#717c90;font-size:8px}.vn-message-empty{margin:auto;color:#778195;font-size:11px}.vn-form-message a{color:#d4a7ff}@media(max-width:900px){.vn-live-layout{grid-template-columns:1fr}.vn-live-messages{height:320px}}

/* VN_LIVE_CHAT_BUBBLE_V5143 */
.vn-live-widget{position:fixed;right:18px;bottom:18px;z-index:1200;font-family:inherit}
.vn-live-bubble{display:flex;align-items:center;gap:8px;min-height:46px;padding:9px 13px;border:1px solid rgba(181,44,255,.55);border-radius:999px;background:#11131c;color:#f1ecf8;box-shadow:0 12px 34px rgba(0,0,0,.42),0 0 24px rgba(181,44,255,.12);cursor:pointer;font:inherit}
.vn-live-bubble>span:nth-child(2){font-size:11px;font-weight:850;letter-spacing:.04em}
.vn-live-bubble b{font-size:8px;color:#8994a8;font-weight:800;text-transform:uppercase;letter-spacing:.05em}
.vn-live-bubble-dot{width:8px;height:8px;border-radius:50%;background:#727b8d;box-shadow:0 0 0 3px rgba(114,123,141,.12)}
.vn-live-bubble:has(#liveAvailability.is-online) .vn-live-bubble-dot{background:#48e38d;box-shadow:0 0 0 3px rgba(72,227,141,.14),0 0 12px rgba(72,227,141,.35)}
.vn-live-panel{position:absolute;right:0;bottom:58px;width:min(390px,calc(100vw - 24px));max-height:min(650px,calc(100vh - 100px));border:1px solid #2a3140;border-radius:12px;background:#080b11;box-shadow:0 22px 70px rgba(0,0,0,.58),0 0 34px rgba(181,44,255,.08);overflow:hidden}
.vn-live-panel[hidden]{display:none}
.vn-live-panel-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 14px;border-bottom:1px solid #222936;background:#0c1017}
.vn-live-panel-head strong,.vn-live-panel-head small{display:block}.vn-live-panel-head strong{font-size:11px}.vn-live-panel-head small{margin-top:2px;color:#7f899c;font-size:8px;text-transform:uppercase;letter-spacing:.07em}
.vn-live-panel-close{border:0;background:transparent;color:#9ca6b8;font-size:24px;line-height:1;cursor:pointer}
.vn-live-panel-body{padding:12px}.vn-live-user-actions{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:10px}
.vn-live-panel .vn-live-chat-pane{min-height:0}.vn-live-panel .vn-live-messages{height:300px}
.vn-live-panel .vn-live-copy{font-size:10px;line-height:1.5;margin-bottom:10px}
@media(max-width:600px){.vn-live-widget{right:12px;bottom:12px}.vn-live-panel{position:fixed;left:12px;right:12px;bottom:70px;width:auto;max-height:calc(100vh - 90px)}.vn-live-panel .vn-live-messages{height:40vh}}

/* VN_LIVE_CHAT_HEADER_CONTROLS_V5144 */
.vn-live-chat-head{display:flex;align-items:center;justify-content:space-between;gap:10px}
.vn-live-chat-head-actions{display:flex;align-items:center;gap:8px;flex:0 0 auto}
.vn-live-end-button{border:1px solid rgba(255,92,132,.38);border-radius:7px;background:rgba(255,52,105,.09);color:#ff789c;padding:6px 8px;font:inherit;font-size:8px;font-weight:850;letter-spacing:.05em;text-transform:uppercase;cursor:pointer}
.vn-live-end-button:hover{background:rgba(255,52,105,.16);border-color:rgba(255,92,132,.6)}
.vn-live-panel .vn-live-composer[hidden]{display:none!important}
.vn-live-panel .vn-live-actions{margin-top:8px}
@media(max-width:440px){.vn-live-chat-head{align-items:flex-start}.vn-live-chat-head-actions{gap:5px}.vn-live-end-button{padding:5px 6px}}

/* VN_LIVE_CHAT_RECOVERY_V5146 */
.vn-live-recovery{padding:14px;border-top:1px solid #222936;background:#0b0f16}
.vn-live-recovery p{margin:0 0 10px;color:#9ba5b7;font-size:10px;line-height:1.5}